Order & Delivery
Thank you for ordering the DrDetoxBox! We are all about quality. That is why we only work with top quality products and reliable partners like PostNL (the Dutch postal service).
PostNL and delivery time
PostNL has a solid, nationwide coverage. Furthermore they apply the latest track&trace technology. This enables us to confirm the delivery time and place to you each and every time you place an order: you will know where you stand during every step of the process.
Unfortunately, we can’t guarantee the delivery time for the full 100%. In case of any inconveniences you can always reach out to us via email, mail, app or phone. Our telephone helpdesk is available until 10 pm and you can reach us by app 24/7. You will always get an answer within 24 hrs.
Changing your order
Would you like to change your order or the delivery address? You can. Even if an order is underway.
Ordering from DrDetoxBox is easy, fast and flexible.
It only takes 3 steps:
- click on 1 of 3 boxes for information
- choose the box of your choice, fill in the number of boxes you would like to order and push ‘order’
- give us your address/delivery address
What happens after you have finished the order?
- your order appears in our system
- we process your order
- you receive an order confirmation
- if you order before 3 pm, your order will be shipped the same day
- you receive a unique tracking number
- you receive your DrDetoxBox
- you sign for the delivery
- our carrier gives us feedback concerning the delivery
- start your detox treatment!
Are you not at home? No worries, we will do anything to get your DrDetoxBox to you as soon as possible:
- we will visit your doorstep twice
- if we can’t get a hold of you, we will deliver your DrDetoxBox to your direct neighbours, with a notification in your mailbox
- are steps 1 and 2 not an option? In that case your box goes back to our carrier…
- …and we try again the next day!
Quality, speed and transparency
Your order will be handled with the greatest care. Did you order your DrDetoxBox? The following will happen:
- Your order gets picked at our warehouse
- the bottles will be placed in your DrDetoxBox
- your address will be placed on the box
- your order gets enlisted by our carrier
- the order is collected at 11 am
- your tracking number gets confirmed by our carrier
- you receive an email with your unique tracking number
- your order gets delivered the same day or the next
- after delivery we receive a confirmation from our carrier
- your order is closed in our system
Our products are carefully selected and processed. With the help of our state-of-the-art HPP (i.e. High Pressure Process) we make sure we get the most out of our ingredients.
If you follow our product storage instructions, you will be able to preserve our juices even up to 21 days after production date. But be sure that you precisely follow our instructions . And if you intend to keep the juices for that period of time, make sure the bottle is closed at all times!